FAQ

How does ShopSync charge?

How to upgrade or downgrade after first-time subscription?

How to cancel your subscription？

How to disconnect with shops？

How to connect multiple Shopify stores or multiple TikTok Shop stores with one account?

How to manage multiple store mapping relationships?

How to batch sync products?

How to Sync and update orders automatically？

Why the products cannot be synced from Shopify to TikTok Shop automatically without editing?

How to sync orders if there is no logistics provider mapping created?